• Title: Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change
  • Author: Jean Kantambu Latting, V. Jean Ramsey
  • Released: 2009-10-27
  • Language: English
  • Pages: 226
  • ISBN: 0313381240
  • ISBN13: 978-0313381249
  • ASIN: 0313381240

"Consultants Latting and Ramsey draw from industrial and organizational psychology, social work, education, and marketing in these guidelines for improving interpersonal relationships in the workplace. The authors take care to include only ideas that have been supported by academic research, borne out by their own experiences as consultants, and reported as useful by their students and clients. The techniques described will help leaders, middle managers, and management students harness the power of self-change, test assumptions about others, clear negative emotions, bridge cultural differences, and deal with difficult situations. An ongoing story, based on real conversations between consultants and clients, students and instructors, and between colleagues, illustrates key principles. Boxes are included summarizing recent research supporting the techniques."


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Book Description

Should managers and leaders be aloof and dispassionate, with emotions kept clear of decision-making? Hardly. A considerable amount of verifiable research shows that the most effective leadership comes from listening to your emotions, expanding your cultural awareness, and working more positively and collaboratively. But how do you turn those goals into working plans and real results?

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